Cancellation and Refund Policy: Cancellations with less than four days’ notice receive no refunds. Cancellations with more than four days’ notice receive a full refund less a $25 service fee per person. No refunds or partial refunds are given if we do not see many dolphins or whales, although this does not happen often. Refunds are not given if the ocean is rough or it is raining. However, if we deem it unsafe or impossible to provide the tour due to weather or very rough seas on the day of the tour, we will provide a full refund, less a $25 service fee per person. If we are unable to provide the tour due to mechanical failure or any other reason besides weather, a full refund will be given. Partial refunds are not given if we must return early due to illness or any other reason.